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  • IT Network Support Engineer | Award-Winning IT Managed Service Provider

    Coventry
    Permanent
    £35,000 - £40,000 per year

    This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill yourself within the field of IT Support within an MSP.

    • Join a thriving IT Managed Service Provider at their Coventry head office.
    • Networking | Cisco | Fortinet | Windows Server | Office365 | VMWare | LAN/WAN
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  • NOC Manager M/F - Technical Expertise / English

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  • Customer Service Advisor

    Leeds
    Permanent
    £23,810 - £24,810 per year

    Are you currently working in retail or hospitality and looking to transfer your skills into an office environment?

    Do you want to join a business which will provide the best training from day one and excellent progression routes?

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    Then please apply now we are looking for Customer Service Advisors in Leeds!

    • A new exciting Permanent Customer Service Advisor Position in Leeds!
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  • IT & Power BI Analyst

    City of London
    Permanent
    £35,000 - £40,000 per year

    The post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet the needs of a remote workforce and a worldwide network of contractors, volunteers and members.

    • Opportunity to apply knowledge of Power BI and IT Support.
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  • 2nd Line Support

    London
    Temporary
    £220 - £275 per day

    The role of 2nd Line Support in the Financial Services industry involves providing exceptional technical support within the Technology department. Based in London, you will be responsible for ensuring smooth operations and resolving technical issues efficiently. Hands on experience dealing with second line hardware issues is essential to this role and a financial services background is heavily favoured.

    • Day rate between £220 - £275 a day inside IR35
    • 5 Days on site based in the London office
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The role of a network engineer

An IT network engineer is responsible for the IT infrastructure in their organisation, in particular ensuring the integrity of data and voice networks as required. Network engineer jobs vary in terms of seniority. A junior network engineer might be assigned specific duties by a manager and work primarily on routine maintenance and planned upgrades. In contrast, a senior network engineer holds greater responsibility and may be placed in charge of multinational networks that are critical to business continuity.

Network support engineers can provide a responsive service, diagnosing and repairing problems with their organisation's networks as and when they arise. This can be as an internal network engineer on a permanent basis, or as an external network support engineer brought in on a temporary contract.

Typical tasks of a network engineer

Network engineer jobs vary considerably, but in general the role of an IT network engineer involves developing and maintaining computer networks, IP voice systems and related cyber security precautions such as the network firewall. You may work on any kind of network, including local area networks, wide area networks and storage area networks, better known by their respective acronyms LAN, WAN and SAN.

As a junior network engineer you may be given specific tasks to carry out, such as auditing network security provisions and identifying weaknesses, or conducting load balancing to make the best use of the network's server capacity, including the servers' aggregated CPU and RAM.

Senior network engineers may have a broader remit, or may be given an area of focus with an expectation of in-depth expertise. Your role could require you to design new extensions of the corporate network, to recommend new hardware to maintain sufficient capacity, and to respond to network configuration errors, poor performance and suspected security breaches.

Qualifications required for a network engineer job

For most roles, including junior network engineer jobs and network support engineer positions, a bachelor's degree or higher is a significant advantage. Your degree should be in computer science or a computer networks subject, or in a linked academic subject such as maths or physics.

While it is possible to enter the profession based on your experience rather than education, you may be asked to complete additional professional training and accreditation such as the Cisco Networking Academy programme, as a condition of your employment.

Hard/soft skills needed for a network engineer job

Hard skills required for junior and senior network engineers alike include a detailed understanding of IT networks, including how to build them, their administration and maintenance, and what to do if a network stops working. You may need an appreciation of procurement processes if you will be working on the design, build and installation of a new network.

The soft skills required depend on your role. As junior network engineer jobs often require you to work in a team, in which case good communication skills and teamwork will be beneficial. For senior network engineer roles leadership and independence can be more valuable, along with the commitment to put in overtime in an emergency.

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