Service Delivery jobs

Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth.

As a Deskside Support Engineer, you will deliver second-line IT support while collaborating with service desk and third-line teams to resolve incidents, requests, and problems efficiently. You will also take ownership of end user device lifecycle management, ensuring reliable and secure technology for colleagues.

Lead a high-performing IT Service Operations function, driving digital workplace excellence, modern service management, and continuous improvement. Shape strategy, optimise platforms, enhance user experience, and guide the evolution of workplace technologies to improve productivity and collaboration across the organisation.

The Customer Service Team Leader will oversee and support a customer service team of around 10-15 people to ensure high-quality service delivery within the business services industry. This role is based in Shipley and focuses on driving team performance and enhancing customer satisfaction.

The Senior Client Operations Associate will play a key role in ensuring seamless client service delivery within the financial services sector. This role requires expertise in operational processes and a focus on maintaining high standards of accuracy and efficiency.

Join a thriving industrial business as a Sales Admin in Sevenoaks. Your role will focus on providing administrative support to the sales team, ensuring efficient operations and excellent service delivery.

Provide hands-on IT support across a dynamic financial environment, supporting both office-based and remote users. This role blends helpdesk ownership, infrastructure support, and client-facing AV assistance, ensuring seamless day-to-day operations and high-quality technical service delivery across multiple regions.

You will oversee the end-to-end admissions process, with a strong focus on CAS issuance, compliance, and service delivery for international students. This is a hands-on leadership role requiring expertise in UKVI regulations, stakeholder management, and operational efficiency.

This is an exciting opportunity for a Pharmacist Manager to lead a pharmacy team within the retail healthcare industry in Exeter. The role involves managing day-to-day pharmacy operations while ensuring excellent service delivery and compliance with healthcare regulations.

Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks.

The Regional Operations & Relationships Manager, oversee a portfolio of healthcare/NHS sites across within a well-established organisation. This is a mobile role working alongside Facilities and Operations Managers to manage workload, incidents, and service delivery. You will help ensure sites remain compliant and customer-focused while building strong relationships with tenants, stakeholders, and service providers.

As an Assistant Property Manager, you will support the effective management of a diverse property portfolio, ensuring excellent service delivery to clients. This role in the property industry offers a clear progression pathway into a Property Manager position.

This is an exciting opportunity for a Part Time Conveyancing Paralegal to join a professional services firm in Edinburgh. The role involves supporting the legal team with conveyancing tasks and ensuring seamless delivery of services to clients.

The Research & Insights Manager will play a key role in analysing customer service data to provide actionable insights that enhance service delivery. Based in South Wales, this fixed term contract position offers an exciting opportunity to contribute to the public sector.

The Financial Reporting Manager will support the Team Leader in overseeing the day‑to‑day operations of the team. The role will involve high‑quality delivery of financial reporting services, effective team management, and the development of junior colleagues. The candidate will play a key part in maintaining a high-quality financial reporting service line, driving continuous improvement, and fostering a collaborative, high‑performance culture.

The Head of Property Management will oversee the efficient management of a portfolio, ensuring compliance and excellent service delivery. This role in the property industry is based in Hove and requires strategic leadership and a results-driven approach.

The Operations Director will own and transform the end-to-end operating model for a rapidly scaling platform, taking full executive accountability for customer journey, service delivery, regulatory compliance and performance insight in a complex, high-volume environment. You will partner at ExCo level to industrialise operations, build enterprise-grade capability and infrastructure, and enable the business to scale significantly while maintaining a market-leading customer experience.

The Senior Property Sales Negotiator / Estate Agent role involves managing property sales transactions, liaising with clients, and ensuring exceptional service delivery. This position is ideal for professionals with a strong background in property sales and a keen understanding of the business services sector.

As an Audit Senior within professional services in the Accounting & Finance department, you will lead and manage audit processes while ensuring high-quality client service delivery. This permanent role in Godalming offers an excellent opportunity to contribute to client success and build your career in a supportive environment.

The Audit Manager role in Guildford offers an excellent opportunity for an experienced accounting professional to lead audit engagements and manage client relationships in the professional services industry. This position requires strong technical knowledge and the ability to oversee a team effectively while ensuring high-quality service delivery.

The Account Manager role within the retail fashion industry requires a proactive individual to manage client relationships, and oversee the delivery of exceptional customer service. This position involves working closely with retailers to ensure their requirements are met while supporting the growth of the business.

This is an exciting opportunity for a Deputy Pharmacy Manager (DPM) to join a highly regarded retail organisation in Cirencester. The role requires strong expertise in healthcare and retail operations to ensure the delivery of exceptional service and compliance.

An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard.

A senior IT leadership role responsible for shaping and delivering enterprise-wide IT strategy across the UK and neighbouring European markets. The position leads IT teams, application lifecycle management and landscape transformation, driving standardisation, security and high-quality service delivery aligned to business priorities.

As Senior Facilities Manager, you will take ownership of both team leadership and customer service delivery, ensuring that occupiers, stakeholders, and visitors receive a best-in-class experience at all times. You will lead, inspire, and develop a team of Facilities Managers while embedding a strong service-led culture aligned to high operational and safety standards.

The Finance Manager / Financial Controller is responsible for the full financial management of three property clients, ensuring robust accounting, reporting accuracy, strong financial controls, and high-quality client service delivery. This role oversees all aspects of VAT, service charge accounting, P&L analysis, cashflow, rent and tenant billing, and completion statements following significant property acquisitions or disposals. Managing a team of two

A successful firm of chartered accountants based in Truro is searching for a Client Manager to join their team taking a lead on managing a portfolio and service delivery for wide ranging sole traders, partnerships and limited companies as well as developing and supporting the wider team. You will progress and develop within a leading regional firm.

The role of Procurement Lead involves managing procurement and commercial activities within the public sector, ensuring effective and efficient delivery of services. Based in Nottinghamshire, this is an excellent opportunity to make a significant impact in a vital area of operations.

The Outsourcing Senior Manager will be a pivotal figure in managing our client's accounting and finance operations, ensuring timely and accurate delivery of services.

The School Project Manager will oversee the delivery of exceptional services to students and staff, ensuring a high standard of operations within the leisure, travel, and tourism industry. Based in Horsham, this FTC role offers a unique opportunity to make a tangible impact on student life and campus facilities.