Save Job Back to Search Job Description Summary Similar Jobs1 day working from homeOpportunity for progressionAbout Our ClientMy client is a successful property organisation based in Birmingham city centre looking for a 1st line IT Support Engineer.Job DescriptionProvide first-line IT support to users, responding to queries and troubleshooting issues.Log and manage support tickets, ensuring timely resolution or escalation where necessary.Set up and configure hardware, software and user accounts.Monitor and maintain IT systems to ensure optimal performance.Assist with basic network troubleshooting and connectivity issues.Support colleagues with technical guidance and advice.Document processes and update technical manuals as needed.Collaborate with the wider IT team to improve systems and processes.The Successful ApplicantA successful 1st Line IT Support Engineer should have:Previous experience in 1st Line IT support role.Strong technical troubleshooting skills and a logical approach to problem-solving.Familiarity with setting up and maintaining hardware and software systems.Basic knowledge of networking and connectivity principles.Excellent communication skills to assist users effectively.Organised and able to prioritise tasks in a busy environment.Can commute to Birmingham City CentreWhat's on OfferNegotiable salaryOpportunity for progression1 day working from home26 days annual leave plus bank holidaysPrivate medical insurance (after 12 months)Permanent health insurance (after 12 months)ContactIsabella PetruccianoQuote job refJN-092026-7100480Phone number+44 121 230 9359Job summaryJob functionTechnologySubsectorIT SupportSectorBusiness ServicesWhereBirminghamContract typePermanentConsultant nameIsabella PetruccianoConsultant phone+44 121 230 9359Job referenceJN-092026-7100480
