2nd Line IT Support

London Temporary £170 - £180 per day View Job Description
The role of a 2nd Line professional in the Financial Services industry involves providing technical support and resolving IT-related issues. Based in London, this temporary position requires a proactive approach to ensure the smooth operation of technology systems.
  • Day rate of up to 180 a day inside IR35
  • High-impact role supporting critical global IT operations

About Our Client

The hiring organisation is a respected entity within the Financial Services industry. As a medium-sized company, they are committed to delivering exceptional service and maintaining robust technological infrastructure to support their business operations.

Job Description

  • Provide second-line technical support for hardware, software, and network issues.
  • Assist in diagnosing and resolving complex IT problems to minimise downtime.
  • Collaborate with the technology team to enhance system performance and reliability.
  • Document and escalate unresolved issues to relevant teams or third-party vendors.
  • Monitor system performance and proactively address potential challenges.
  • Ensure compliance with company IT policies and security standards.
  • Support the implementation of new technologies within the organisation.
  • Provide guidance and training to end-users on IT systems and best practices.

The Successful Applicant

A successful 2nd Line professional should have:

  • Proven experience in a similar technical support role within the Financial Services industry.
  • Strong knowledge of hardware, software, and networking principles.
  • Problem-solving skills and a methodical approach to troubleshooting.
  • Good communication skills to effectively assist end-users and work with technical teams.
  • Familiarity with IT security practices and compliance requirements.
  • Adaptability to a fast-paced and temporary work environment in London.

What's on Offer

  • Competitive daily rate between GBP 170 and GBP 180.
  • Opportunity to work in a reputable Financial Services organisation.
  • Be part of a collaborative and skilled Technology team.
  • Office location in the heart of London.



This is an excellent opportunity for a skilled 2nd Line professional to contribute to a critical Technology department. If you are ready to take the next step in your career, we encourage you to apply today!

Contact
Cameron Hadfield
Quote job ref
JN-032026-6960585
Phone number
+442072692110

Job summary

Job function
Technology
Subsector
IT Support
Sector
Financial Services
Location
London
Contract type
Temporary
Consultant name
Cameron Hadfield
Consultant phone
+442072692110
Job reference
JN-032026-6960585