Save Job Back to Search Job Description Summary Similar JobsDay rate of up to 180 a day inside IR35High-impact role supporting critical global IT operationsAbout Our ClientThe hiring organisation is a respected entity within the Financial Services industry. As a medium-sized company, they are committed to delivering exceptional service and maintaining robust technological infrastructure to support their business operations.Job DescriptionProvide second-line technical support for hardware, software, and network issues.Assist in diagnosing and resolving complex IT problems to minimise downtime.Collaborate with the technology team to enhance system performance and reliability.Document and escalate unresolved issues to relevant teams or third-party vendors.Monitor system performance and proactively address potential challenges.Ensure compliance with company IT policies and security standards.Support the implementation of new technologies within the organisation.Provide guidance and training to end-users on IT systems and best practices.The Successful ApplicantA successful 2nd Line professional should have:Proven experience in a similar technical support role within the Financial Services industry.Strong knowledge of hardware, software, and networking principles.Problem-solving skills and a methodical approach to troubleshooting.Good communication skills to effectively assist end-users and work with technical teams.Familiarity with IT security practices and compliance requirements.Adaptability to a fast-paced and temporary work environment in London.What's on OfferCompetitive daily rate between GBP 170 and GBP 180.Opportunity to work in a reputable Financial Services organisation.Be part of a collaborative and skilled Technology team.Office location in the heart of London.This is an excellent opportunity for a skilled 2nd Line professional to contribute to a critical Technology department. If you are ready to take the next step in your career, we encourage you to apply today!ContactCameron HadfieldQuote job refJN-032026-6960585Phone number+442072692110Job summaryJob functionTechnologySubsectorIT SupportSectorFinancial ServicesLocationLondonContract typeTemporaryConsultant nameCameron HadfieldConsultant phone+442072692110Job referenceJN-032026-6960585