Account Development Manager / Internal Sales Team Manager

Gloucester Permanent View Job Description
Are you an experienced internal sales leader who enjoys developing people and driving commercial performance? Based in Gloucester, this Internal Sales Team Manager role will see you lead and develop a customer-focused sales team, taking responsibility for performance, account growth and ensuring customers receive an excellent level of service.
  • Lead and develop a high-performing internal sales team
  • £40k-£50k salary with excellent career progression

About Our Client

An established organisation based in Gloucester, looking to strengthen its commercial team through the appointment of an Internal Sales Team Manager.

Job Description

The Internal Sales Team Manager will be responsible for:

  • Lead, motivate and develop the internal sales team to achieve agreed sales and performance targets.
  • Coach team members to improve sales capability, customer engagement and commercial effectiveness.
  • Monitor individual and team performance against agreed KPIs and objectives.
  • Drive a proactive sales culture focused on customer retention, account development, upselling and cross-selling.
  • Support the team in managing customer accounts, quotations, enquiries and more complex customer requirements.
  • Ensure opportunities and customer interactions are accurately maintained within the CRM system.
  • Work closely with external sales teams and other departments to maximise commercial opportunities and deliver a joined-up customer experience.
  • Identify opportunities to improve sales processes, effectiveness and customer service.
  • Conduct regular one-to-ones, performance reviews and team meetings.
  • Support recruitment, onboarding and ongoing development within the internal sales team.
  • Provide sales reporting, forecasting and performance updates to senior management.
  • Lead by example, maintaining a strong customer-focused and results-driven culture.

The Successful Applicant

A successful Internal Sales Team Manager should have:

  • Previous experience managing or supervising an internal sales, telesales or account management team.
  • A proven track record of driving sales performance and achieving commercial targets.
  • Strong people-management skills with the ability to coach, motivate and develop others.
  • A hands-on leadership style and willingness to support the team when required.
  • Strong commercial awareness and the ability to identify opportunities for account growth.
  • Excellent communication and relationship-building skills.
  • Experience working with CRM systems and using sales data to monitor performance.
  • A customer-focused approach combined with a strong results orientation.
  • Good organisational skills with the ability to manage competing priorities.
  • Experience within construction, building products, property or a related B2B environment would be beneficial, but I'd keep this desirable rather than essential to give you a broader management talent pool.



What's on Offer

  • £40,000-£50,000 basic salary, dependent on experience.
  • Permanent Internal Sales Team Manager position based in Gloucester.
  • Opportunity to lead and develop an established internal sales team.
  • A role combining people management with commercial responsibility.
  • Opportunity to influence sales performance, processes and the continued development of the team.
  • Scope for professional development and progression.



If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Mus Taleb
Quote job ref
JN-102026-7127771
Phone number
+441932264004

Job summary

Job function
Sales
Subsector
Technical / Industrial
Sector
Industrial / Manufacturing
Where
Gloucester
Contract type
Permanent
Consultant name
Mus Taleb
Consultant phone
+441932264004
Job reference
JN-102026-7127771