Administrator

Tunbridge Wells Permanent View Job Description
As a administrator, you'll be the first point of contact for customers, helping to resolve their queries and ensuring a smooth experience. Based in Tunbridge Wells, this role is key to maintaining excellent customer relationships and supporting the day-to-day operations of the business.
  • Central Location
  • Exciting Global Business

About Our Client

This opportunity is with a global company in based, in Tunbridge Wells.

Job Description

  • Respond to customer queries promptly and professionally, ensuring a high standard of service.
  • Provide accurate information about products and services.
  • Handle customer complaints and resolve issues efficiently.
  • Maintain and update customer records in the system.
  • Collaborate with other departments to address customer needs.
  • Monitor and manage customer service emails and calls.
  • Identify opportunities to improve customer satisfaction.
  • Support the team with administrative tasks as required.
  • Assist with office admin duties

The Successful Applicant

A successful administrator should have:

  • Strong communication and interpersonal skills.
  • Experience in a customer service advisor role or as an administrator
  • Ability to handle queries and complaints with a calm and professional approach.
  • Good organisational skills and attention to detail.
  • Proficiency in using computer systems and databases.
  • A proactive attitude and problem-solving mindset.

What's on Offer

  • A permanent position based in Tunbridge Wells.
  • Salary dependent on the level of experience.
  • Benefits to be confirmed.



If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
George Adlington
Quote job ref
JN-102026-7120862
Phone number
+441622604512

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Industrial / Manufacturing
Where
Tunbridge Wells
Contract type
Permanent
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-102026-7120862