Back to search

Application Support Analyst

City of London Permanent View Job Description
As an Application Support Analyst, you'll be at the heart of ensuring that key systems and applications run smoothly for this not-for-profit organisation based in London. Your role will involve solving technical issues, supporting users, and maintaining systems to keep the organisation operating effectively.
  • Amazing Career Progression
  • Great Company Culture

About Our Client

This role is with a not-for-profit organisation based in London, focused on delivering impactful services to its community.

Job Description

  • Provide technical support for key applications, ensuring minimal disruption to users.
  • MUST HAVE SQL / ORACLE EXPERIENCE
  • NEC OR DRS application exposure
  • Investigate, troubleshoot, and resolve application-related issues.
  • Monitor system performance and recommend improvements where needed.
  • Collaborate with other departments to understand and meet their application needs.
  • Assist with system upgrades, patches, and maintenance tasks.
  • Document processes, solutions, and technical specifications clearly.
  • Train and support users to maximise application efficiency.
  • Work closely with vendors to resolve external application issues.

The Successful Applicant

A successful Application Support Analyst should have:

  • Solid experience in supporting software applications within a professional setting.
  • Strong problem-solving skills and a methodical approach to troubleshooting.
  • Good understanding of system integrations and database concepts.
  • Clear communication skills, both written and verbal.
  • An ability to manage multiple tasks and prioritise effectively.
  • A proactive mindset and a focus on continuous improvement.

What's on Offer

  • Competitive salary ranging from £51,300 to £57,000, dependent on the level of experience.
  • Permanent position within a not-for-profit organisation in London.
  • Additional benefits to be confirmed.



If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Harry Cavlan
Quote job ref
JN-082026-7079828
Phone number
+442072691749

Job summary

Job function
Technology
Subsector
Applications Support
Sector
Property
Where
City of London
Contract type
Permanent
Consultant name
Harry Cavlan
Consultant phone
+442072691749
Job reference
JN-082026-7079828