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Assistant Facilities Operations Manager

City of London Permanent £43,000 - £48,000 per year View Job Description
This is a fantastic Assistant Facilities Operations Manager opportunity for an experienced professional to join a large, complex and highly visible organisation, playing a key role in customer-focused facilities services across multiple campus locations in the City of London. This is a hands-on leadership role offering significant scope to influence service delivery, continuous improvement and develop a career within a sizeable education and training estate.
  • Take ownership of facilities operations across a major, multi-site environment
  • Gain broad leadership exposure managing teams, contractors and key services

About Our Client

Our client, based centrally in the City of London, is a well-established and highly respected organisation with a large operational footprint and a reputation for excellence. Managing a diverse estate and serving a broad community of stakeholders, they are committed to delivering first-class facilities services that support education and training, innovation and organisational success.

Job Description

The Assistant Facilities Operations Manager will:

  • Lead and develop Facilities teams across a range of Soft FM services (Front of House, Reception, Cleaning, Grounds, Waste, Portering, Catering and Campus Support operations).
  • Ensure services are delivered to agreed standards, KPIs and SLAs.
  • Manage contractor and supplier performance, conducting regular reviews and audits.
  • Build strong relationships with internal stakeholders and respond proactively to operational requirements.
  • Conduct service inspections and performance monitoring to drive continuous improvement.
  • Support the management of budgets and ensure value for money across services.
  • Champion health, safety and compliance across all areas of responsibility.
  • Deputise for the Facilities Operations Manager when required.
  • Participate in an operational Duty Manager rota and support critical campus operations and events.



The Successful Applicant

The successful Assistant Facilities Operations Manager candidate will be:

  • Highly self-motivated, energetic and customer-centric.
  • A visible and engaging leader who leads by example.
  • Practical, hands-on and comfortable operating within a busy campus environment.
  • Highly mobile and capable of managing services across multiple locations.
  • Experienced in Facilities Management or Soft FM operations within Higher Education, Private Sector or Healthcare environments.
  • Skilled in managing teams, supplier relationships and service contracts.
  • Experienced in monitoring KPIs, SLAs and operational performance.
  • Strong in stakeholder engagement, communication and influencing.
  • Commercially aware with experience managing budgets and driving efficiencies.
  • Organised, resilient and capable of managing competing priorities.
  • Committed to continuous improvement and service excellence.
  • Able to work onsite in the City of London (no hybrid working).

What's on Offer

The role of Assistant Facilities Operations Manager benefits from:

  • Salary of £43,000 to £48,000 dependant on the level of experience.
  • Generous pension scheme.
  • 30 days annual leave, plus bank holidays and closure days.
  • Excellent career development opportunities.



If you're interested in this role, apply now!

Contact
Adam Masterson
Quote job ref
JN-102026-7129713
Phone number
+44 121 634 6995

Job summary

Job function
Facilities Management
Subsector
Facilities Management
Sector
Not For Profit
Where
City of London
Contract type
Permanent
Consultant name
Adam Masterson
Consultant phone
+44 121 634 6995
Job reference
JN-102026-7129713