Save Job Back to Search Job Description Summary Similar JobsOur client is looking for a Case ManagerA leading organisationAbout Our ClientThe company operates within the financial services sector and is based in London.Job Description Manage a busy pre-offer pipeline and keep cases moving efficiently.* Answer broker calls and provide clear case updates.* Respond promptly to broker and internal queries. * Be an expert in our lending criteria and support brokers with related questions. * Chase outstanding information, documents and actions.* Work with Underwriting to package applications effectively.* Keep case notes, communications and next steps up to date. * Manage priorities, service levels and broker expectations.The Successful ApplicantPrior customer service experience. * A task-oriented approach, with the ability to prioritise workload, maintain clear task lists, track outstanding actions, chase next steps promptly, update case notes and follow work through to completion. * An understanding of the current regulatory landscape in respect of data protection, money laundering and treating customers fairly. * Strong organisation skills, with the ability to work to strict deadlines and maintain excellent attention to detail.What's on OfferAnnual performance bonus (cash and growth shares). * High-quality working environment in a central Glasgow * Hybrid working (3 days per week in office). * 30 days' holiday, plus UK bank holidays. * Private health cash reimbursement plan. * Employer pension contribution. * Salary-sacrifice pension scheme, saving marginal rate on contributions. * Salary-sacrifice nursery voucher scheme, as above. * Employee assistance programme.ContactVictoria NatilloQuote job refJN-102026-7119493Phone number+44 131 243 2919Job summaryJob functionBusiness SupportSubsectorAdministratorSectorBusiness ServicesWhereGlasgowContract typePermanentConsultant nameVictoria NatilloConsultant phone+44 131 243 2919Job referenceJN-102026-7119493
