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Client Service Specialist

City of London Temporary £135 - £165 per day View Job Description
The Client Service Specialist will be responsible for delivering high-quality support to clients in the financial services industry. This temporary role in London requires strong attention to detail and a focus on client satisfaction within the banking and financial services sector.
  • Client Service role within London cash management company
  • 3 month temporary role with option for extension

About Our Client

Our client is a well-established organisation within the financial services sector, specialising in cash management services. They are known for their professional approach and commitment to providing excellent service to their customers.

Job Description

  • Provide exceptional client service and act as the main point of contact for client inquiries.
  • Assist clients with account-related queries and transactions.
  • Manage and resolve client issues promptly and effectively.
  • Maintain accurate records of client interactions and transactions.
  • Collaborate with internal teams to address client needs and ensure satisfaction.
  • Ensure compliance with company policies and regulatory requirements.
  • Identify opportunities to improve processes and enhance client experience.
  • Support the team with administrative tasks as required.

The Successful Applicant

A successful Client Service Specialist should have:

  • Previous experience in an indirect client-facing role within the financial services industry.
  • Strong knowledge of banking and financial services processes and regulations.
  • This role would suit a candidate with Financial Services experience in Australia or New Zealand due to similar customer base.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities.
  • Proficiency in using relevant software and tools.
  • A detail-oriented and problem-solving mindset.

What's on Offer

  • Competitive daily rate of £135 to £165 (GBP).
  • Opportunity to gain valuable experience in the financial services industry.
  • Work in a professional and supportive environment in London.
  • Temporary position offering flexibility and potential for further opportunities.



Contact
Simon East
Quote job ref
JN-022026-6943265
Phone number
+44 207 645 1419

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Temporary
Consultant name
Simon East
Consultant phone
+44 207 645 1419
Job reference
JN-022026-6943265