Save Job Back to Search Job Description Summary Similar JobsA new exciting Permanent Complaints Customer Advisor Position!To work for a reputable and progressive law firm in central Leeds!About Our ClientMichael Page have registered a new exciting Permanent Complaints Customer Advisor Position in Leeds to work for a reputable and progressive Law Firm.This would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!Please apply now!Job DescriptionAs a Customer Advisor you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. You will be corresponding with customers over letter, phone and email supporting with tracking data and providing analysis of complaints looking at ways to improve service and procedures. If you are an excellent problem solver and passionate about helping and supporting customers we would love to hear from you!The Successful ApplicantPrevious complaints and customer service experience Excellent written and verbal skills Strong communication skills and able to build good working relationships Resilient and a positive can do attitude Passionate about delivering the best level of customer service An excellent team playerWhat's on OfferSalary of £28000+ reputable legal firm in Leeds City Centre+ full training provided+ excellent progression and development+ no shift patterns or weekends+ good benefits package+ superb offices and facilities+ fabulous team and culture+ immediate interviewContactEmma GillardQuote job refJN-032026-6976243Phone number+44 113 243 7726Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationLeedsContract typePermanentConsultant nameEmma GillardConsultant phone+44 113 243 7726Job referenceJN-032026-6976243
