Credit Control Team Leader

Blackburn Permanent £32,000 - £35,000 per year View Job Description
Credit Control Team LeaderLocation: BlackburnSalary: Up to £35,000 per annumContract: Full-time, PermanentWorking Pattern: Hybrid - 3 days in office, 2 days WFH
  • Credit Control Team Leader - Blackburn
  • Well-established business offering hybrid working

About Our Client

As Credit Control Team Leader, you'll be responsible for overseeing the day-to-day credit control operation, ensuring outstanding debts are managed effectively and customer accounts are kept within agreed terms.

You'll lead and support a team of credit controllers, monitor performance and work closely with internal departments and customers to resolve queries and minimise overdue debt.

Job Description

The key responsibilities of a Credit Control Team Leader:

  • Leading, motivating and developing the credit control team
  • Managing the day-to-day credit control function
  • Monitoring aged debt and ensuring outstanding balances are actively pursued
  • Setting and monitoring team KPIs and performance targets
  • Reviewing customer accounts and credit limits
  • Handling escalated customer queries and complex debt issues
  • Working closely with sales, finance and other departments to resolve account queries
  • Producing regular aged debt and performance reports
  • Identifying opportunities to improve credit control processes and procedures
  • Supporting cash collection and maintaining strong cash flow
  • Ensuring appropriate credit control procedures and controls are followed
  • Providing regular updates and reporting to senior management

The Successful Applicant

A successful Credit Control Team Leader will have:

  • Previous experience in credit control, ideally at a senior or supervisory level - essential
  • Experience managing, mentoring or developing a team
  • Strong knowledge of credit control and debt collection processes
  • Excellent communication and negotiation skills
  • A confident and professional approach when dealing with customers
  • Strong attention to detail and organisational skills
  • The ability to analyse aged debt and identify areas requiring action
  • Good Excel skills
  • A proactive approach with the ability to work independently and as part of a wider finance team

What's on Offer

  • A salary up to £35,000 per annum
  • Hybrid working - 3 days in office, 2 days working from home
  • Flexible core working hours
  • On-site free car parking
  • Exciting opportunity to work within a growing business
  • Genuine progression and development opportunities
Contact
Dillon Roberts
Quote job ref
JN-092026-7111566
Phone number
+441618290422

Job summary

Job function
Accounting
Subsector
Accounts Receivable
Sector
Retail
Where
Blackburn
Contract type
Permanent
Consultant name
Dillon Roberts
Consultant phone
+441618290422
Job reference
JN-092026-7111566