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Customer Account Manager

West Yorkshire Temporary £28,000 - £32,000 per year View Job Description
The Customer Account Manager will manage client relationships within the business services industry, ensuring top-notch customer service and satisfaction. This role focuses on maintaining and growing client accounts while addressing their needs effectively.
  • 6 month fixed term contract offering an immediate start
  • Competitive salary on offer

About Our Client

This role is with a medium-sized organisation specialising in delivering exceptional business services. The company is recognised for its commitment to providing high-quality customer service and fostering strong client relationships.

This role will be hybrid working after 2 weeks training in the Ripponden office.

Job Description

  • Manage a portfolio of client accounts, ensuring their needs are met promptly and effectively.
  • Act as the primary point of contact for customer queries and concerns.
  • Collaborate with internal teams to deliver tailored solutions for clients.
  • Monitor account performance and identify opportunities for growth.
  • Ensure all client information is accurately maintained and updated in company systems.
  • Handle customer complaints professionally to achieve resolution and satisfaction.

The Successful Applicant

A successful Customer Account Manager should have:

  • Proven experience in customer service or account management within the business services industry.
  • Strong communication and interpersonal skills to build lasting client relationships.
  • Ability to manage multiple client accounts effectively and efficiently.
  • Excellent problem-solving skills with a proactive approach to challenges.
  • Proficiency in using CRM systems and other relevant software.
  • A customer-focused mindset with a commitment to providing excellent service.

What's on Offer

  • Competitive salary ranging from £28,000 to £32,000.
  • Opportunity to work in a supportive and professional environment.
  • Be part of a company that values client satisfaction and service excellence.
  • Fixed-term contract with a potential for career development.



If you are passionate about customer service and looking to excel as a Customer Account Manager within the business services industry, we encourage you to apply.

Contact
Lee Mcerlean
Quote job ref
JN-012026-6914059
Phone number
+44 161 829 0398

Job summary

Job function
Sales
Subsector
Business Services
Sector
Business Services
Location
West Yorkshire
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-012026-6914059