Save Job Back to Search Job Description Summary Similar Jobs Join a growing international business with strong customer valuesGain transferable customer experience and long term career stabilityAbout Our ClientCustomer Care Executive: An established international organisation operating across multiple markets, known for a strong customer-first culture, consistent service standards and ongoing investment in people, processes and long-term growth.Job DescriptionCustomer Care Executive:* Acts as the first point of contact for customer enquiries * Handles inbound calls, emails and digital communications * Resolves issues efficiently while meeting service standards * Manages orders, returns and account queries accurately * Updates internal systems with clear and timely information * Escalates complex issues appropriately when required * Maintains a professional and empathetic customer approach * Supports continuous improvement of customer experienceThe Successful ApplicantCustomer Care Executive: * Demonstrates previous experience in a customer service role * Communicates clearly and professionally in written and spoken English * Remains calm and organised under pressure * Shows strong attention to detail and accuracy * Uses IT systems confidently and learns new tools quickly * Takes ownership of queries and follows them through * Works well independently and as part of a team * Shows commitment to delivering excellent customer serviceWhat's on OfferSalary circa £27,000 - £32,000 dependant upon experience, plus good package.ContactMark NorrishQuote job refJN-042026-7004561Phone number+44 118 955 9046Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationHookContract typePermanentConsultant nameMark NorrishConsultant phone+44 118 955 9046Job referenceJN-042026-7004561
