Customer Onboarding Representative

Shipley Interim £27,500 - £27,500 per year View Job Description
This Customer Onboarding Representative role in Shipley is all about helping new customers get started smoothly and confidently. You'll be handling customer queries, setting up accounts, and ensuring everything is in place for a seamless onboarding experience.
  • 6 month fixed term contract offering an immediate start
  • An opportunity to be extended or go perm!

About Our Client

An organisation based in Shipley who are a leader in their sector.

Job Description

  • Assist new customers with account setup and onboarding processes.
  • Respond to customer queries and provide clear, helpful guidance.
  • Set up new customer accounts following the mobilisation of new client contracts.
  • Process and validate customer data across multiple systems and databases.
  • Review information for accuracy and completeness before it is entered into live systems.
  • Investigate and resolve data discrepancies through research and collaboration with internal teams.
  • Update and maintain customer records in line with company procedures.
  • Work to daily and weekly productivity and quality targets.
  • Ensure customer account information is accurate and ready for billing and customer communications.
  • Support the successful onboarding of new customers and developments.
  • Maintain accurate records and audit trails of work completed.

The Successful Applicant

A successful Customer Onboarding Representative should have:

  • Proven experience in administration, data processing, data entry, customer account management, billing administration, or a similar role.
  • Experience working with Excel, databases, and business systems.
  • Demonstrable track record of delivering accurate work within a fast-paced environment.

What's on Offer

  • Fixed-term contract offering an immediate start.
  • Free on-site parking.
  • Possibility to be extended or be made perm.
  • Excellent career prospects on offer.
Contact
Lee Mcerlean
Quote job ref
JN-092026-7115376
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Sales Order Processing
Sector
Technology & Telecoms
Where
Shipley
Contract type
Interim
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-092026-7115376