Save Job Back to Search Job Description Summary Similar JobsCustomer Relationship ManagerHalifax / HybridAbout Our ClientOur client are a market leading business within their industry, working with a wide range of B2B Customer ranging from global corporates, through to SME organisations. Following a period of sustained growth they are looking for a new Customer Relationship Manager to be a point of contact for a number of assigned accounts from a service perspectiveJob DescriptionAct as the main point of contact for a portfolio of clients, addressing their needs, resolving issues and signposting internally.Develop and maintain strong relationships to foster client satisfaction and loyalty.Coordinate with internal teams to ensure timely delivery of services and solutions.Monitor and track client accounts, ensuring all services are provided as agreed.Identify opportunities to enhance client experience and offer additional services.Provide regular updates and reports to clients on service performance.Handle client feedback and work towards continuous improvement in service delivery.Collaborate with the customer service team to maintain high standards of support.Create and present reports to both customers and internal stakeholders based on service performanceThe Successful ApplicantExperience in a service driven rolePrevious experience of managing B2B CustomersExcellent communicator both written and verbalStrong stakeholder engagementWhat's on OfferPermanent full-time role based in Halifax, Monday to FridayHybrid approach (2 days from home after probation / training period)Genuine scope to grow and progressStrong & competitive salary offering based on experienceModern office and facilities with free parking, canteen on site, free gymContactZach JohnsonQuote job refJN-092026-7098062Phone number+44 113 243 7708Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingWhereHalifaxContract typePermanentConsultant nameZach JohnsonConsultant phone+44 113 243 7708Job referenceJN-092026-7098062
