Customer Service Advisor - Ongoing Temp

Leeds Temporary £13 - £99 per hour View Job Description
The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service.
  • Immediate start - Long term opportunity.
  • Fantastic company, with great benefits package.

About Our Client

The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees.

Job Description

  • Respond promptly to customer inquiries via phone, email, or in person.
  • Provide accurate information about services to customers.
  • Handle customer complaints professionally and escalate when necessary.
  • Ensure customer records are updated and maintained accurately.
  • Collaborate with team members to improve overall service quality.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Previous experience in a customer service role.
  • Strong communication and interpersonal skills.
  • Ability to handle customer complaints with professionalism and empathy.
  • Basic IT skills to manage customer records and emails.
  • A proactive approach to resolving customer issues efficiently.
  • Willingness to learn about the company's products and services.

What's on Offer

  • Long term opportunity.
  • A temporary position with potential for skill development.
  • Fantastic holiday package
  • On site parking
  • Hybrid working after training passed.



Contact
Danielle Hughes
Quote job ref
JN-012026-6924713
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Leeds
Contract type
Temporary
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-012026-6924713