Customer Service Advisor

Harrogate Temporary £13 - £14 per hour View Job Description
As a Customer Service Advisor in Harrogate, you'll be the first point of contact for customers, helping them with queries and ensuring they get the support they need. This temporary role in the technology and telecoms industry plays a vital part in keeping customers happy and the business running smoothly.
  • 3 month immediate start temporary role
  • Weekly pay

About Our Client

A specialise leader in their field, this business is looking for an experienced Customer Service Advisor to join their Harrogate office.

Job Description

  • First line of contact for new and existing customers.
  • Logging faults relating to customers' services.
  • Inputting and processing new customer orders and sales.
  • General upkeep of the company CRM system (both client and customer information).
  • Working with engineers to manage new installations and site visits.
  • Gathering customer feedback to help improve our services.
  • Reporting faults and service outages to management and the technical team.
  • Carrying out basic system diagnostics and troubleshooting.
  • Responding to customer emails and online enquiries.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Excellent communication and customer service skills.
  • Previous customer service or call centre experience is desirable but not essential.
  • Good IT skills and confidence using computer systems.
  • Ability to work well as part of a team and manage a varied workload.
  • A positive and professional attitude.



What's on Offer

  • Immediate start.
  • Weekly pay.
  • Easy to get to office.
  • A chance to go perm!



If you're interested in this role, apply now.

Contact
Lee Mcerlean
Quote job ref
JN-082026-7080596
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Contact Centre
Sector
Technology & Telecoms
Where
Harrogate
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-082026-7080596