Customer Service Advisor

Leeds Temporary £13 - £14 per hour View Job Description
As a Customer Service Advisor in Leeds, you'll handle customer queries and provide efficient support to ensure smooth day-to-day operations. This temporary role in the business services industry is key to delivering a high standard of customer care.
  • 1st Sept start date
  • Weekly pay

About Our Client

A company based in Leeds operating within the business services industry.

Job Description

  • Respond to customer enquiries promptly and professionally via the phone.
  • Maintain accurate records of interactions and updates in the system.
  • Resolve customer issues, escalating when necessary to the appropriate team.
  • Provide clear and concise information about products or services to customers.
  • Collaborate with other departments to ensure customer satisfaction.
  • Identify common issues and suggest improvements to processes.
  • Follow company policies and procedures while delivering excellent service.
  • Support team members in achieving service targets and goals.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Strong communication skills, both written and verbal.
  • Experience within customer service or call handling roles.
  • An ability to manage and prioritise tasks effectively in a busy environment.
  • Attention to detail and a commitment to accuracy in all work.
  • Previous experience in a customer-facing role.
  • Proficiency with basic computer systems and software.
  • A proactive approach to problem-solving and customer care.



Please be advised that all employment offers are subject to the successful completion of pre-employment screening, including a Basic DBS check and credit check.

What's on Offer

  • Central office location, close to public transport links.
  • Weekly pay.
  • 1st Sept start date.
  • Possibility for temp to perm.
Contact
Lee Mcerlean
Quote job ref
JN-082026-7082878
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Call centre
Sector
Business Services
Where
Leeds
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-082026-7082878