Save Job Back to Search Job Description Summary Similar JobsSeptember 21st start dateGreat rates of pay.About Our ClientThis is a financial services organisation based in Leeds.Job DescriptionHandle incoming customer enquiries via phone, email, or chat in a professional and timely manner.Provide accurate information about services and resolve customer concerns effectively.Maintain customer records by updating account details and logging interactions.Collaborate with internal teams to ensure customer issues are addressed promptly.Identify and escalate complex or unresolved issues to the appropriate department.Follow company guidelines and procedures to deliver consistent service quality.Work towards achieving individual and team performance targets.Support the team with additional administrative tasks as required.Must be able to pass a DBS & Credit check.The Successful ApplicantA successful Customer Service Advisor should have:Strong communication skills, both written and verbal.Proven ability to handle customer enquiries with patience and professionalism.Attention to detail and accuracy when managing customer information.A proactive approach to problem-solving and resolving issues.Basic IT skills, including the ability to use email and customer management systems.A positive and customer-focused attitude.What's on OfferAn hourly rate of £14.73Temporary positionFull training provided.Great transport linksContactDanielle HughesQuote job refJN-092026-7102356Phone number+44 161 828 6223Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorFinancial ServicesWhereLeedsContract typeTemporaryConsultant nameDanielle HughesConsultant phone+44 161 828 6223Job referenceJN-092026-7102356
