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Customer Service Co-Ordinator

Wakefield Permanent £28,000 - £29,000 per year View Job Description
Michael Page have partnered with a reputable retail business in Wakefield the organisation are looking for a Customer Service Co-Coordinator to join their team on a permanent basis to start asap due to expansion.This would be an exceptional opportunity for someone that would like to join an organisation that are experts in their market have a fantastic reputation for client care and provide excellent training and development!
  • A new exciting Permanent Customer Service Co-Ordinator Position in Wakefield!
  • To work for a reputable Retail Business!

About Our Client

Michael Page have partnered with a reputable retail business in Wakefield the organisation are looking for a Customer Service Co-Coordinator to join their team on a permanent basis to start asap due to expansion.

This would be an exceptional opportunity for someone that would like to join an organisation that are experts in their market have a fantastic reputation for client care and provide excellent training and development!

Job Description

As a Customer Service Co-Coordinator you will be working within a team to provide support to customers through a range of platforms such as livechat, email, social media and marketplace channels.

You will be handling a range of queries taking full ownership from first contact through to resolution.

When required will be processing credits, refunds and replacements and will closely with warehouse and supply chain teams to ensure a seamless order process.

The role will offer lots of variety will be analysing data identifying trends alongside recurring issues and opportunities for process improvement.

If you are passionate about helping and supporting customers thrive in busy environments please apply now!

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds

Strong communication skills verbal and written

A confident communicator over the telephone and in person

Personable and professional able to build good working relationships

An excellent team player

What's on Offer

Salary of up to £28000+ reputable retail business in Wakefield+ full training provided+ excellent progression and development+ fantastic on site facilities and environment+ lovely team and culture+ no shift patterns+ exceptional benefits package+ huge discounts of whole product range+ immediate interview

Contact
Emma Gillard
Quote job ref
JN-042026-6989499
Phone number
+44 113 243 7726

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Wakefield
Contract type
Permanent
Consultant name
Emma Gillard
Consultant phone
+44 113 243 7726
Job reference
JN-042026-6989499