Save Job Back to Search Job Description Summary Similar JobsRemote WorkingExcellent manufacturing company with career growth potentialAbout Our ClientThis company operates within the industrial and manufacturing sector.Job DescriptionRespond promptly to customer enquiries and provide accurate information.Process orders and manage customer accounts effectively.Work closely with other departments to resolve customer issues.Maintain detailed records of customer interactions and transactions.Handle complaints, providing solutions to ensure customer satisfaction.Assist with administrative tasks to support the customer service team.Monitor and follow up on outstanding customer issues.Provide feedback to the management team to improve customer service processes.The Successful ApplicantA successful Customer Service Role candidate should have:Strong communication and problem-solving skills.Experience in customer service or a similar role within the industrial or manufacturing industry.Good organisational skills and attention to detail.Proficiency in using computer systems and software for managing customer information.A proactive approach to handling customer needs and challenges.What's on OfferSalary circa £28k DOE, dependent on the level of experience.The chance to work in the industrial and manufacturing industry.If you're interested in this role, apply nowContactBecca AddieQuote job refJN-072026-7054705Phone number+441312257822Job summaryJob functionSalesSubsectorFMCG & ConsumerSectorIndustrial / ManufacturingWhereScotlandContract typeInterimConsultant nameBecca AddieConsultant phone+441312257822Job referenceJN-072026-7054705Job NatureRemote
