Customer Service Scheduler

Preston Temporary £15 - £17 per hour View Job Description
The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers.This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service.
  • 3 month temporary role with the possibility of going perm
  • Weekly pay

About Our Client

This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence.

Job Description

  • Schedule and manage appointments for customer service operations.
  • Communicate with customers to confirm and update bookings.
  • Coordinate with internal teams to ensure timely service delivery.
  • Maintain accurate records of schedules and customer interactions.
  • Respond to scheduling queries and resolve any issues promptly.
  • Optimise scheduling to maximise operational efficiency.
  • Ensure compliance with company policies and industry standards.
  • Provide administrative support to the customer service department as needed.

The Successful Applicant

A successful Customer Service Scheduler should have:

  • Strong organisational and time management skills.
  • Experience in scheduling or coordination roles as well as customer service.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using scheduling software or tools.
  • A customer-focused mindset with attention to detail.
  • Ability to work well under pressure and meet deadlines.
  • A proactive and solution-oriented approach to problem-solving.

What's on Offer

  • 3 month temporary opportunity with the possibility of going perm
  • Weekly pay
  • Free on-site parking
  • Immediate start
Contact
Lee Mcerlean
Quote job ref
JN-052026-7015389
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Energy & Natural Resources
Location
Preston
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-052026-7015389