Save Job Back to Search Job Description Summary Similar JobsCustomer Success ManagerHybrid / FlexibleAbout Our ClientPage Group are working in partnership with a rapidly growing technology led business on the appointment of a newly created Customer Success Manager at their W.Yorkshire based Head Office.The role will have a clear focus on the account management of B2B Customers, identifying opportunities to increase revenue steams through cross & up selling, support with the on-boarding new customers, and providing world class service at all timesJob DescriptionSupporting with the on-boarding of new B2B customers post sales, ensuring customers are all set for contract go live datesDevelop strong working relationships with new and existing customers, focused on delivery strong commercial outcomesIdentify opportunities to cross sell & up sell other services, revenue streams and products that are in the best interests of customersUndertake account reviews with customers to understand future plans, service level performance and identify opportunities to offer additional support to customersProvide a world class service to customers at all timesUse customer feedback to identify opportunities to improve process and procedures across the business, resulting in better customer outcomesSupport sales teams during the tender process to best demonstrate how we can onboard, support and serve customersWork with key internal stakeholders to deliver better outcomes for customersThe Successful ApplicantExperience in a similar Customer Success, Account Management, On-boarding or Client / Customer Relationship Management roleStrong commercial acumenAbility to foster and develop customer relationshipsExperience developing customer accountsHighly organisedWhat's on OfferThis is an exciting time to join a fast growing, global technology led business based in the Leeds / Bradford area, in the newly created role of Customer Success Manager RoleBased on site 2 days per week, the role offers real flexibility and strong work life balanceSalary of £50,000 - £56,000 plus extensive benefitsContactZach JohnsonQuote job refJN-032026-6973641Phone number+44 113 243 7708Job summaryJob functionSalesSubsectorTechnology SalesSectorBusiness ServicesLocationLeedsContract typePermanentConsultant nameZach JohnsonConsultant phone+44 113 243 7708Job referenceJN-032026-6973641
