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Employee Benefit Administrator

City of London Permanent £45,000 - £55,000 per year View Job Description
This role involves providing comprehensive administrative support across employee benefit schemes, including onboarding, renewals, claims, and day‑to‑day client servicing for corporate clients. The successful candidate will work closely with advisers and providers to ensure accurate scheme management, strong client relationships, and high‑quality service delivery.
  • Join a growing firm where your expertise genuinely drives client impact.
  • Be valued, supported, and central to delivering outstanding client service.

About Our Client

Our client is a growing, forward‑thinking financial services firm with a strong focus on delivering high‑quality service to its corporate clients. They emphasise long‑term relationships, transparency, and a collaborative culture that supports both clients and employees.

Job Description

In this role you will:

  • Handle daily queries from corporate clients and employees
  • Request new business and renewal quotations from providers
  • Process new business and ensure accurate data entry into internal systems
  • Administer scheme joiners and leavers
  • Manage claims, on‑risk matters, and pension scheme administration
  • Send permission requests to insurers/pension providers and summarise scheme details
  • Manage the corporate client review cycle and prepare renewal materials
  • Work with advisers to present renewal data to clients
  • Support advisers by drafting recommendation reports
  • Review and issue policy documents and accounts
  • Prepare and issue client invoices
  • Build and maintain strong relationships with HR teams and insurance/pension providers

The Successful Applicant

A successful Employee Benefit Administrator should have:

  • Strong experience in employee benefits, insurance administration, or a similar client‑focused role
  • A solid understanding of insurance products, market processes, and provider requirements
  • Excellent attention to detail with the ability to process data accurately and manage multiple tasks simultaneously
  • Strong communication skills and the ability to build effective relationships with HR teams, advisers, and providers
  • Confidence working with CRM and back‑office systems, ideally including Intelligent Office
  • A proactive, organised approach with the ability to work independently and support wider team objectives

What's on Offer

You will have:

  • A competitive salary ranging from £45,000 - £55,000.
  • Regular company‑funded social events, including annual away days
  • Supportive and collaborative work environment.
  • 25 days' annual leave plus Bank Holidays, with an additional 3 days off between Christmas and New Year.



If you are ready to advance your career as an Employee Benefit Administrator, we encourage you to apply now!

Contact
Imogen Stythe
Quote job ref
JN-022026-6949118
Phone number
+442072692138

Job summary

Job function
Human Resources
Subsector
Compensation & Benefits
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Imogen Stythe
Consultant phone
+442072692138
Job reference
JN-022026-6949118