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French Speaking Customer Support & Export Coordinator

Leeds Permanent £30,000 - £35,000 per year View Job Description
The French Speaking Customer Support & Export Coordinator will play a key role in providing exceptional service to clients within the industrial/manufacturing industry. This role is based in Leeds and involves handling export operations while ensuring effective communication with French-speaking customers.
  • Exciting new position.
  • Great opportunity, with fantastic benefits package.

About Our Client

This is an excellent opportunity to join a well-established business within the industrial/manufacturing sector. The company operates with a focus on delivering high-quality products and services to its customers.

Job Description

  • Oversee the end-to-end export order process, from initial receipt through to final dispatch, ensuring precision and regulatory compliance throughout.
  • Compile and manage all necessary export documentation.
  • Coordinate with freight forwarders and carriers to organise international shipments in accordance with Incoterms, customs regulations, and client specifications.
  • Maintain clear and professional communication with international customers at every stage of the order lifecycle.
  • Work closely with Sales, Operations, Supply Chain, Finance, and logistics partners to ensure efficient and seamless export order management.
  • Generate and evaluate export-related reports, forecasts, and data using Excel and internal systems.



The Successful Applicant

A successful French Speaking Customer Support & Export Coordinator should have:

  • Fluency in both French and English, with excellent written and verbal communication skills.
  • Experience within the industrial/manufacturing sector or a similar environment.
  • Knowledge of export documentation and international shipping procedures.
  • A proactive and organised approach to managing tasks and meeting deadlines.
  • Strong IT skills, including proficiency in Microsoft Office applications.
  • A customer-focused attitude with problem-solving abilities.
  • Prior administrative experience, preferably involving order entry or order processing.
  • Experience with SAP or Salesforce systems.



What's on Offer

  • Competitive salary ranging from £30,000 to £35,000 per annum.
  • 25 days of holiday leave to support work-life balance.
  • On-site parking for added convenience.
  • Hybrid working arrangements for flexibility.



Contact
Danielle Hughes
Quote job ref
JN-042026-6987377
Phone number
+44 161 828 6223

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Leeds
Contract type
Permanent
Consultant name
Danielle Hughes
Consultant phone
+44 161 828 6223
Job reference
JN-042026-6987377