Head of Governance, Risk & Assurance

As Head of Governance, Risk & Assurance your responsibilities include;

• Design, deliver and maintain the group's Assurance Framework, ensuring coordinated assurance from first, second and third lines of defence
• Transform and facilitate the operation of the group's Risk Management Framework, including risk appetite, risk registers, emerging risks and escalation processes
• Oversee continuous improvement of fraud prevention and detection policies and procedures
• Oversee the development and delivery of the internal audit plan for approval by the Audit & Risk Committee, aligned to strategic objectives and principal risks
• Delivery of internal audit activity ensuring timely, high‑quality outputs, including oversight of the third-party co-source arrangement
• Monitoring and reporting on agreed management actions to satisfactory closure, using a central actions database
• Guide the group's governance frameworks across various areas (e.g. modern slavery working group), ensuring clear accountability, effective decision‑making structures and alignment with regulatory, statutory and best‑practice requirements
• Oversee the security & resilience team, bringing business continuity and data protection within the group's overall governance, risk & assurance framework
• Attend Audit & Risk Committee, Board and GLT meetings to provide concise, informative updates
• Produce high‑quality reports and papers for the Audit & Risk Committee, Board, GLT, CEO, CFO and senior management, providing clear insight, challenge and assurance
• Manage, supervise and develop the Risk and Assurance teams ensuring capability, capacity and quality
• Act as Deputy Whistleblowing Officer, triaging and overseeing whistleblowing cases to ensure independent, thorough and confidential investigation and resolution
• Provide pragmatic governance, risk and control advice to the business, including support for projects, change initiatives, investigations and management reviews
• Embed a continuous assessment and monitoring approach across key risk and control areas
• Meet with other third-party bodies when required to demonstrate our audit and assurance processes
• Promote a strong risk‑aware and ethical culture, improving understanding of governance, risk, control and assurance across the group
• Manage the Governance, Risk and Assurance budget within agreed parameters
• Lead or undertake ad hoc governance, risk and assurance work as required