Save Job Back to Search Job Description Summary Similar JobsLooking for an experienced operational leader.Great career progression and earning potential.About Our ClientOur client is a well-established and rapidly growing housing refurbishment contractor specialising in planned maintenance, retrofit, decarbonisation, and regeneration works within the social housing sector. Partnering primarily with housing associations and local authorities, they deliver high-quality, resident-focused refurbishment programmes across occupied properties.Job DescriptionAs Head of Operations, you will take full responsibility for the successful delivery of multiple housing refurbishment contracts. Reporting directly to the Managing Director, you will lead operational teams to ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction.You will oversee site teams, commercial performance, client relationships, compliance, and continuous improvement initiatives across all live contracts.Key responsibilities:Lead and inspire Contracts Managers, Site Managers, and operational support teamsDrive operational performance across planned maintenance, retrofit, and regeneration projectsEnsure full compliance with H&S, regulatory, and contractual obligationsManage P&L performance and deliver targeted margin improvementsBuild and maintain strong client relationships with housing associations and local authoritiesDevelop and implement operational strategy aligned with company growth plansChampion quality, resident engagement, and customer satisfactionThe Successful ApplicantA successful Head of Operations should have:Proven experience in a senior operational role within housing refurbishment or social housingStrong commercial acumen with demonstrable P&L responsibilityTrack record of delivering multi-million-pound planned works contractsExcellent leadership, stakeholder management, and communication skillsStrong knowledge of health & safety, compliance, and regulatory frameworksStrategic mindset with hands-on delivery capabilityWhat's on OfferCompetitive salary + performance bonusCar allowance / company vehiclePension and benefits packageOpportunity to shape operational strategy in a growing businessSupportive leadership team and clear progression pathwayContactMichael LyonsQuote job refJN-022026-6949902Phone number+441212309405Job summaryJob functionFacilities ManagementSubsectorOperations ManagerSectorPropertyLocationBirminghamContract typePermanentConsultant nameMichael LyonsConsultant phone+441212309405Job referenceJN-022026-6949902
