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Housing Income Officer

City of London Permanent £41,000 - £43,000 per year View Job Description
The role of Income Officer within the Housing sector involves managing and maximising income collection while providing excellent customer service. This permanent position in London is ideal for someone with a strong background in rent and service charge collections.
  • Opportunity to progress within the role
  • The opportunity to make a real, visible difference in people's lives

About Our Client

This small-sized organisation operates within the Housing sector, focusing on delivering exceptional services to its tenants and stakeholders. They are committed to fostering a supportive and inclusive working environment for their team members.

Job Description

  • Monitor and manage rent accounts to ensure timely income collection.
  • Engage with tenants to address rent arrears and agree on payment plans.
  • Provide advice and support to tenants regarding financial matters and benefits.
  • Work closely with internal teams to identify and resolve income-related issues.
  • Prepare and maintain accurate records and reports on income collection activities.
  • Ensure compliance with relevant legislation and organisational policies.
  • Attend court hearings to represent the organisation in income-related cases.
  • Contribute to the development of strategies to improve income collection rates.

The Successful Applicant

A successful Housing Income Officer should have:

  • Proven experience of undertaking a variety of administrative and financial tasks in a structured environment to support the delivery of services.
  • Experience working in a customer facing role in a social housing and property management environment .
  • Experience of presenting cases at court proceedings.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple tasks effectively and meet deadlines.
  • Competence in using relevant IT systems and software.
  • A proactive and solution-focused approach to work.

What's on Offer

  • Salary package of £41,000 - £43,000 per annum.
  • 27 days holiday plus bank holidays, with additional leave accruing with service.
  • Membership in the Local Government Pension Scheme.
  • A supportive and inclusive working culture.



This is a fantastic opportunity to join a small-sized property organisation in London. If you are ready to make a positive impact in an Income Officer role, we encourage you to apply today!

Contact
Eze Ewuzie
Quote job ref
JN-052026-7011542
Phone number
+44 7890434705

Job summary

Job function
Business Support
Subsector
Housing
Sector
Not For Profit
Location
City of London
Contract type
Permanent
Consultant name
Eze Ewuzie
Consultant phone
+44 7890434705
Job reference
JN-052026-7011542