HR Generalist

HR Operations Management

• Manage HR operations administration processes, such as onboarding, offboarding, employee documentation, and record keeping, updating HR Operations tracker for team visibility and reporting purposes.
• Manage the administration and reporting for annual HR processes - performance management cycle, salary review, year -end system processing
• Update and maintain accurate employee records in HR systems , ensuring data integrity for HR reporting and all documentation is filed correctly and in a timely manner.

Payroll and Benefits Administration

• Oversee the accurate and timely processing of payroll information to 3rd part payroll provider, ensuring compliance with regulations and internal processes
• Work with 3rd party payroll provider, finance and line managers to resolve discrepancies and ensure smooth execution each pay cycle

Employee Services and Support

• Provide day to day support for employees, addressing HR related queries and ensuring they have access to the resource they need
• Manage HR inbox ensuring queries are responded to or escalated in a timely manner

Employee Relations (ER)

• Act as a point of contact for employee relations matters, assisting in the resolution of workplace conflicts and disciplinary issues
• Support managers with employee performance concerns, probation hearings, grievance procedures, and other employee related matters

Talent Acquisition and Recruitment

• Collaborate with hiring managers and HRBP to understand staffing needs and develop effective recruitment strategies
• Manage the full recruitment life-cycle, from job posting using internal and external job boards and sourcing candidate, conducting interviews and facilitating job offers

Learning and Development

• Co-ordinate L&D administration tracking and reporting
• Support HRBP in developing Learning pathways to support business and individual needs

Policy and Compliance

• Assist in the rollout and implementation of policies and procedures
• Maintain compliance with local and national labour laws

Project Support

• Assist in the rollout and implementation of HR operational projects, inc system updates, process changes and new policies
• Support Regional HR Manager and HRBP with special projects on initiatives aimed at improving operational efficiency and employee engagement