Save Job Back to Search Job Description Summary Similar JobsPlay a crucial front-end role supporting residents and managing complex claims.Take ownership of high-value property insurance cases (fire, flood, structural)About Our ClientA well-established and forward-thinking social housing provider with a strong focus on delivering high-quality services and maintaining safe, compliant homes. The organisation is committed to continuous improvement, customer satisfaction, and investing in its people.Job DescriptionInspect properties following insurance-related damage (fire, flood, impact, structural issues)Diagnose issues and prepare repair schedules, specifications, and cost estimatesManage the end-to-end insurance claims process alongside internal teams and insurersLiaise with contractors to ensure works are delivered efficiently and to a high standardMonitor project delivery, ensuring compliance, cost control, and qualityProvide ongoing communication and updates to residents during what can be challenging circumstancesMaintain accurate records within asset management systemsThe Successful ApplicantExperience in property surveying, repairs, or insurance-related worksStrong diagnostic and reporting skillsKnowledge of building defects, repair techniques, and reinstatement worksAbility to manage multiple cases simultaneouslyExcellent communication skills, particularly in sensitive customer environmentsCommercial awareness and ability to manage costs effectivelyWhat's on Offer35-hour working week supporting strong work-life balance39 days annual leave (including bank holidays) increasing to 44 days with serviceGenerous pension scheme (matched contributions up to 8%)Health Cash Plan & Enhanced Employee Assistance ProgrammeExcellent training & career development opportunities (Investors in People accredited employer)Enhanced company sick pay (up to 6 months full pay + 6 months half pay with service)Flexible and home working options where business needs allowOpportunity to join a stable, purpose-driven organisation with long-term investmentContactMitchell DaviesQuote job refJN-072026-7053383Phone number+44 161 829 0491Job summaryJob functionPropertySubsectorProperty / Building SurveyorSectorPropertyLocationEast MidlandsContract typePermanentConsultant nameMitchell DaviesConsultant phone+44 161 829 0491Job referenceJN-072026-7053383
