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Interim Customer Service Manager

Weybridge Temporary £23 - £28 per hour View Job Description
The Temporary Customer Service Manager will oversee daily operations within the customer service department, ensuring high-quality service delivery and team efficiency. This temporary role is suited for someone with strong organisational skills and a focus on maintaining excellent customer satisfaction within the business services industry.
  • Immediate start
  • Looking for a inteirm position?

About Our Client

This role is with a small-sized organisation operating within the business services sector. The company is known for its professional environment and commitment to providing exceptional support to both clients and team members.

Job Description

  • Manage the daily activities of the customer service team to meet performance targets.
  • Oversee and resolve escalated customer queries in a timely manner.
  • Monitor and report on team performance to ensure consistent service quality.
  • Develop and implement customer service policies and procedures.
  • Provide training and support to team members to enhance their skills.
  • Collaborate with other departments to improve customer experience.
  • Ensure compliance with company standards and regulations.
  • Maintain accurate records of customer interactions and feedback.

The Successful Applicant

A successful Temporary Customer Service Manager should have:

  • Previous experience in a customer service management role, preferably in business services.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in using customer relationship management (CRM) software.
  • Excellent communication and interpersonal skills.
  • A proven ability to lead and motivate a team effectively.
  • Strong organisational skills with attention to detail.

What's on Offer

  • An hourly rate of £20.70 to £25.30, depending on experience.
  • Flexible working hours as part of a temporary contract.
  • A professional and supportive work environment.
  • Opportunities to gain valuable experience within the business services industry.



If you are ready to take on this exciting opportunity as a Temporary Customer Service Manager, we encourage you to apply today.

Contact
Charles Wilkinson
Quote job ref
JN-102025-6858675
Phone number
+44 193 226 4085

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Weybridge
Contract type
Temporary
Consultant name
Charles Wilkinson
Consultant phone
+44 193 226 4085
Job reference
JN-102025-6858675