IT Delivery Manager | Lancashire | Onsite

Blackburn Permanent £65,000 - £70,000 per year View Job Description
IT Delivery Manager | Lancashire | 4 days OnsiteWe're recruiting an IT Delivery Manager to lead a development team and take ownership of technology change for an established international retail and manufacturing business. You'll bring structure, pace and accountability to a varied portfolio of ERP, e-commerce and integration projects, ensuring technology improvements deliver real commercial value.
  • Lead a talented development team and shape IT delivery
  • Drive technology change across a global SME brand

About Our Client

Our client is an established, family-owned British business, with a strong heritage and an international presence across the UK, US and beyond.

Combining manufacturing expertise with a growing digital and e-commerce operation, the business is investing in technology to support its next phase of growth.

With a collaborative culture, direct access to senior leadership and a broad programme of technology change underway, this is an opportunity to make a genuine impact in a business where IT plays a critical role in commercial success.

Job Description

As IT Delivery Manager, you'll take ownership of the delivery of business-critical technology changes, leading a team of four developers responsible for ERP, e-commerce and systems integrations.

Reporting directly to a Director, you'll work closely with stakeholders across Trading, Operations and Finance to turn business requirements into well-defined, prioritised projects that deliver measurable value.

This is a hands-on leadership role, combining people management, technical delivery and commercial stakeholder engagement.

You'll have the opportunity to establish effective ways of working, develop the team's capabilities and bring greater structure and accountability to IT delivery.

Your key responsibilities will include:

  • Lead, coach and develop a small team of developers, creating a collaborative, high-performing delivery environment.
  • Take ownership of the IT change portfolio, managing projects from initial requirements through development, testing, implementation and ongoing support.
  • Drive improvements across ERP, e-commerce platforms, marketplace integrations and international trading operations.
  • Establish clear delivery priorities, balancing business demands, development capacity and technical dependencies.
  • Manage the Jira backlog, sprint planning, delivery governance and release processes to ensure projects progress effectively.
  • Work closely with senior stakeholders to challenge requirements, manage expectations and ensure technology investment delivers commercial benefits.
  • Coordinate external technology partners, suppliers and integration providers, holding them accountable for quality, cost and delivery.
  • Improve development practices, documentation, testing and change management to strengthen the reliability of business-critical systems.

The Successful Applicant

We're looking for an experienced IT Delivery Manager who combines strong delivery management skills with technical understanding, commercial awareness and the ability to lead a small development team.

You'll bring:

  • Proven experience delivering IT change within retail, manufacturing, wholesale or e-commerce environments.
  • Experience leading and developing software or applications development teams.
  • A strong understanding of ERP systems, e-commerce platforms and systems integrations.
  • Working knowledge of APIs, EDI and data integration technologies.
  • Hands-on experience with Agile delivery, Jira, sprint planning and release management.
  • Strong stakeholder management skills, with the confidence to challenge priorities and influence senior leaders.
  • Experience managing third-party technology suppliers and delivery partners.
  • A pragmatic, organised and collaborative leadership style, with a focus on delivering outcomes.
  • Experience with NetSuite, marketplace integrations or international trading operations would be advantageous.

What's on Offer

  • Salary: c.£70,000 per annum.
  • Contract: Permanent, full-time.
  • Location: Lancashire (4 days onsite)
  • Opportunity: Direct exposure to senior leadership, ownership of a varied technology portfolio and the chance to shape and develop an established team.



Join a business where you can make a visible impact, influence how technology change is delivered and play a key role in its continued development.People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Zoe Glennen
Quote job ref
JN-112026-7145311
Phone number
+44 161 829 0475

Job summary

Job function
Technology
Subsector
IT Management
Sector
Retail
Where
Blackburn
Contract type
Permanent
Consultant name
Zoe Glennen
Consultant phone
+44 161 829 0475
Job reference
JN-112026-7145311