Save Job Back to Search Job Description Summary Similar JobsLooking for a busy role where no two days are the same?Join a supportive team with real opportunities to broaden your skills.About Our ClientOur client is a well-established international organisation with a strong reputation for delivering high-quality products and services across a diverse customer base. With a collaborative culture and a focus on continuous improvement, they provide employees with long-term career opportunities, ongoing development and the chance to make a real impact within a supportive team environment.Job DescriptionAs a Service Planning Administrator, you will be responsible for supporting the day-to-day coordination of service operations while delivering excellent customer service.Scheduling and organising engineer workloads and diariesAllocating service jobs geographically to maximise efficiencyActing as a key point of contact for customers and field-based engineersManaging customer enquiries via telephone and emailPrioritising workloads to ensure service levels are maintainedUpdating and maintaining accurate records within internal systemsSupporting the wider service team with administrative activitiesAssisting with reporting and operational administration as requiredBuilding strong relationships with customers and internal stakeholdersSupporting additional administrative functions as the role developsThe Successful ApplicantA successful 'Service Planning Administrator' should have:Previous experience within a scheduling, coordination or service administration roleStrong customer service experience gained in a busy environmentExcellent telephone and communication skillsExperience handling customer enquiries and resolving issues effectivelyStrong organisational and prioritisation abilitiesHigh attention to detail and accuracyConfidence managing multiple tasks simultaneouslyGood IT skills including Microsoft OfficeExperience using Dynamics 365 would be advantageousSAP experience would be beneficial but is not essentialA proactive and team-oriented approachWhat's on OfferPermanent Service Planning Administrator position based in Leighton Buzzard.Salary of £32,000, dependent on the level of experience.If you're interested in this role, apply now!ContactGrace ChandlerQuote job refJN-112026-7138517Phone number+441189337026Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingWhereLeighton BuzzardContract typePermanentConsultant nameGrace ChandlerConsultant phone+441189337026Job referenceJN-112026-7138517