Save Job Back to Search Job Description Summary Similar JobsOur client is looking for a Case Manager - 3 - 6 month contractA leading companyAbout Our ClientThe company is a reputable organisation within the financial services industry, offering specialised support and solutions to its clients. As a medium-sized business, it values precision and reliability in its operations, ensuring clients receive exceptional service.Job DescriptionManaging a busy pre-offer pipeline of applications.*Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately.*Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria.*Remaining compliant with all applicable regulatory guidelines.*Developing and maintaining key relationships with internal and external customers.*Answering internal and external customer queries, with the key objective of first-time resolution.*Meeting key performance indicators and service levels by working to agreed objectives and deliverables.*Identifying potential issues and suggesting suitable solutions or process improvements.The Successful ApplicantCustomer service experience*An understanding the current regulatory landscape in respect of data protection, Money Laundering and treating customers fairly.*Have strong organisation skills with an ability to work to strict deadlines with considerable attention to detail.*Meticulous attention to detail.What's on OfferHigh-quality working environment.*Hybrid working.*30 days' holiday, plus UK bank holidays.*Private health cash reimbursement plan.*Employer pension contribution.*Salary-sacrifice pension scheme, saving marginal rate on contributions.*Salary-sacrifice nursery voucher scheme, as above.*Employee assistance programme.ContactVictoria NatilloQuote job refJN-062026-7050600Phone number+44 131 243 2919Job summaryJob functionBanking & Financial ServicesSubsectorOperations / Middle Office - Asset ManagementSectorBusiness ServicesLocationGlasgowContract typeInterimConsultant nameVictoria NatilloConsultant phone+44 131 243 2919Job referenceJN-062026-7050600