Operations Administrator

Leighton Buzzard Permanent £31,000 - £32,000 per year View Job Description
An exciting opportunity for an experienced Operations Administrator to join a busy and supportive team. This role combines customer service, service coordination, contract administration and reporting, making it ideal for someone who enjoys variety and thrives in a fast-paced environment.
  • Varied role combining customer service, coordination and admin.
  • Stable, long-term opportunity with ongoing development.

About Our Client

Our client is a well-established international organisation with a strong reputation for delivering products and services across multiple sectors. Known for their collaborative culture and commitment to employee development, they offer excellent training, long-term career progression, and the opportunity to be part of a growing and successful team.

Job Description

  • Logging and processing customer enquiries and service requests accurately.
  • Coordinating engineer schedules and service activities.
  • Managing customer communications via telephone and email.
  • Producing quotations and processing service-related documentation.
  • Raising invoices and credit notes.
  • Maintaining accurate customer records within CRM systems.
  • Maintain accurate records of service requests, customer interactions, and completed tasks.
  • Ensure timely communication with customers regarding service updates or changes.

The Successful Applicant

A successful Operations Administrator should have:

  • Previous experience in a customer service or administrative role.
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Experience working to KPIs, service levels or deadlines.
  • A proactive approach to problem solving.

What's on Offer

  • A competitive salary of £30,000-£34,000, dependent on the level of experience.
  • Permanent position.
  • Hybrid working.



If you're interested in this role, apply now!

Contact
Grace Chandler
Quote job ref
JN-102026-7126752
Phone number
+441189337026

Job summary

Job function
Procurement & Supply Chain
Subsector
Customer Service
Sector
Industrial / Manufacturing
Where
Leighton Buzzard
Contract type
Permanent
Consultant name
Grace Chandler
Consultant phone
+441189337026
Job reference
JN-102026-7126752