Payments Officer

Responsible to the Payments Supervisor for the processing of all third-party payments effected and received by the Bank (including the issue of drafts) both customer and internally generated.

• Processing of Retail and Private Banking customer payments.
• Checking payment authorisation is at the correct level. Interpreting required action from the customers (usually hand-written) instructions.
• Payment input to Equation Banking System or Swift Alliance as appropriate
• Second call back procedure to clients where necessary
• For payments received from Corporate and Institutional customers: Checking the authenticity of the payment and obtaining any necessary authorisations.
• Checking for available funds and arranging credit referrals as necessary.
• Liaising with customers by telephone and electronic means as necessary.
• Processing of "exotic" payments / currencies via claim backs