People & Employee Relations Advisor

St. Austell Permanent View Job Description
We are recruiting a People & Employee Relations Advisor to join a UK HR team supporting a large, complex, multi‑site, unionised operational environment.
  • Make a real impact in a complex, unionised environment
  • Develop deep ER and operational HR expertise

About Our Client

A global industrial organisation with a long‑standing UK presence, offering the scale, complexity, and operational challenge suited to HR professionals looking to deepen their Employee Relations experience.

Job Description

This is a hands‑on, operational roles with a strong focus on Employee Relations alongside core People Operations delivery. You'll be a visible, trusted HR presence on site, working closely with managers and employees to ensure fair, consistent, and legally compliant people practices. This is a practical HR role balancing:

  • Employee Relations (c.60%) - managing ER cases from end to end
  • People Operations (c.40%) - delivering accurate, timely HR support across the employee lifecycle



You'll support managers across multiple operational sites, providing pragmatic ER advice, driving process discipline, and helping improve consistency in people practices.

  • Manage a range of ER cases including disciplinaries, grievances, absence, performance, and conduct issues
  • Lead investigations, prepare documentation, and support formal hearings
  • Provide risk‑aware, practical advice in line with UK Employment Law and policy
  • Deliver HR operational support across onboarding, contracts, changes, leavers, and exit processes
  • Maintain accurate HR and ER records and support reporting on ER trends
  • Act as a first point of contact for HR queries for managers and employees
  • Support continuous improvement of HR and ER processes, templates, and documentation



The Successful Applicant

This role will suit someone who is hands‑on, pragmatic, and confident working in a unionised operational environment.

Essential experience:

  • Proven experience operating in a unionised environment
  • Direct ownership of Employee Relations cases
  • Strong working knowledge of UK Employment Law
  • Experience within a complex, multi‑site organisation



Highly desirable background:

  • Mining, rail, manufacturing, construction, or other safety‑critical / heavily regulated sectors



You'll also bring:

  • Understanding of shift patterns and complex pay structures
  • A process‑driven mindset with the confidence to challenge and improve what exists
  • Strong prioritisation skills and ability to work independently
  • Clear examples of continuous improvement within HR or ER activity
  • Strong attention to detail and confidence working with HR data
  • Experience using Workday or a similar HRIS (strongly preferred)

What's on Offer

  • Competitive salary.
  • Opportunity to work in a supportive and professional environment.
  • Comprehensive benefits package including a relocation package (details to be confirmed).
  • Hybrid working after 6 month probation.



This is a fantastic opportunity for a motivated People & Employee Relations Advisor to contribute to a forward-thinking organisation. If you meet the above criteria, we encourage you to apply today!

Contact
Hannah Frankland
Quote job ref
JN-042026-6996970
Phone number
+441132437755

Job summary

Job function
Human Resources
Subsector
Employee Relations
Sector
Industrial / Manufacturing
Location
St. Austell
Contract type
Permanent
Consultant name
Hannah Frankland
Consultant phone
+441132437755
Job reference
JN-042026-6996970