Procurement Operations Manager - Procurement Excellence

As Procurement Excellence & Governance Manager, you will be responsible for developing and maintaining the governance, reporting, processes and tools that underpin procurement performance globally.

Working closely with Procurement, Operations, Finance, Legal, Compliance, Sustainability and IT stakeholders, you will ensure procurement activities are consistent, compliant, measurable and scalable across multiple business units and regions.

This role combines procurement excellence, transformation, analytics, process improvement and digitalisation, making it ideal for someone who enjoys improving how procurement operates rather than managing sourcing categories directly.

Key Responsibilities

Procurement Governance & Operating Framework

• Define, maintain and continuously improve procurement processes, policies and operating procedures.
• Develop procurement playbooks, templates and governance standards.
• Establish reporting routines and governance forums that support effective decision-making.
• Ensure procurement systems and processes support audit readiness and regulatory compliance.
• Drive adoption of procurement standards across global teams.

Performance Management & Procurement Analytics

• Own the procurement KPI framework and reporting architecture.
• Define KPI dictionaries and ensure consistent measurement across regions, sites and categories.
• Develop dashboards, scorecards and reporting packs that provide actionable business insight.
• Support leadership teams with performance reporting and procurement effectiveness metrics.
• Work closely with Finance and IT teams to maintain accurate spend and savings reporting.

Digitalisation & Continuous Improvement

• Lead procurement process improvement and digitalisation initiatives.
• Identify opportunities to automate manual activities and reduce process inefficiencies.
• Support the implementation and optimisation of procurement systems and reporting tools.
• Improve data quality, transparency and accessibility.
• Drive continuous improvement initiatives that enhance procurement capability and efficiency.

Cross-Functional Business Enablement

• Support Category Management, Operational Procurement and Regional Procurement teams through standardised processes and performance reporting.
• Collaborate with Finance, Legal, Compliance, Sustainability and IT functions to align procurement governance with wider business objectives.
• Provide guidance and support on procurement processes, standards and best practice.
• Deliver training and coaching to improve procurement capability across the organisation.