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Quality Inspector

City of London Permanent £44,331 - £45,696 per year View Job Description
This Quality Inspector role is responsible for carrying out inspections of completed repair and maintenance works, ensuring quality standards, compliance, and value for money are achieved across a residential housing portfolio. The successful candidate will monitor contractor performance, investigate repair quality issues, and help drive continuous improvement to deliver excellent outcomes for residents.
  • Make a tangible impact on housing quality.
  • Enjoy a varied, site-based role.

About Our Client

A large London-based social housing provider undergoing significant investment in housing quality, where you'll play a key role in improving residents' homes and tackling complex property challenges.

Job Description

  • Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
  • Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
  • Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
  • Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value-for-money service delivery.
  • Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
  • Work closely with operational teams to identify recurring issues and support continuous service improvement.
  • Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
  • Track and monitor follow-up works to ensure issues are resolved effectively and customer expectations are met.
  • Identify opportunities for cost recovery, warranty claims, and other value-added actions during inspections.
  • Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
  • Maintain accurate inspection records, reports, photographs, and property data.
  • Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
  • Champion compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.

The Successful Applicant

A successful 'Quality Inspector' should have:

  • Experience of inspecting property repairs, maintenance or improvement works with ability to identify defects and assess work against agreed standards.
  • Familiarity with schedules of rates (SoRs), valuations, and contractor payment mechanisms.
  • Experience of following up quality issues and monitoring actions to completion.
  • Ability to work with contractors and internal property teams on inspection outcomes.
  • Practical knowledge of property-related works and site inspections.
  • Relevant trade, technical, or construction‑related qualification (e.g., NVQ, City & Guilds, or equivalent). Evidence of continued professional development in repairs, maintenance, or housing services.

What's on Offer

  • Permanent position.
  • Salary of £44k to £45k, dependent on the level of experience.
  • Company benefits.



If you're interested in this role, apply now.People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Binisha Varsani
Quote job ref
JN-102026-7129820
Phone number
+442072692177

Job summary

Job function
Property
Subsector
Property / Building Surveyor
Sector
Public Sector
Where
City of London
Contract type
Permanent
Consultant name
Binisha Varsani
Consultant phone
+442072692177
Job reference
JN-102026-7129820