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Repairs Manager

South London Permanent £63,816 - £66,084 per year View Job Description
This is a senior leadership role responsible for overseeing the delivery and performance of a responsive housing repairs service, including managing teams, contractors, budgets and service improvement programmes. The successful candidate will drive operational excellence, ensure compliance and health & safety standards are met, and play a key role in improving repair outcomes and customer satisfaction across a large housing portfolio.
  • Lead service improvement in a senior operational leadership role.
  • Lead responsive repairs and improve service performance.

About Our Client

A large local authority, responsible for delivering a wide-range of public services including housing, repairs and maintenance, education, environmental services, planning and regeneration.

Job Description

  • Lead the operational delivery of the responsive repairs service, ensuring compliance with statutory obligations, organisational policies and service standards.
  • Manage a team of supervisors, trade operatives and support staff delivering repairs and maintenance services.
  • Oversee budget management, resource allocation and procurement to ensure value for money and efficient service delivery.
  • Monitor and improve performance against key indicators, including first-time fix rates, customer satisfaction and repair turnaround times.
  • Ensure robust health and safety practices are embedded across all operations, including contractor and subcontractor management.
  • Lead service transformation initiatives, including digitalisation, sustainability and customer engagement improvements.
  • Conduct audits, inspections and quality assurance checks to maintain high standards of workmanship and compliance.
  • Collaborate with Housing Management, Asset Management and other stakeholders to ensure effective service delivery.
  • Represent the service at senior management meetings, resident forums and operational working groups.
  • Lead emergency response coordination for major incidents affecting housing stock, including floods, fires and structural failures.



The Successful Applicant

A successful Repairs Manager should have:

  • Strong experience in managing property repairs and maintenance within the public sector, with previous trade, technical experience.
  • Proven ability to manage budgets and deliver cost-effective solutions.
  • Knowledge of health and safety regulations related to property management.
  • Excellent leadership and team management skills.
  • Strong communication and stakeholder engagement abilities.

What's on Offer

  • Competitive salary ranging from £63,816 to £66,084 per annum.
  • Pension contribution of 30%.
  • Hybrid working model.
  • Permanent position.
  • Scope for progression and growth.



If you're ready to take the next step in your career as a Repairs Manager, apply now to join a respected organisation in the public sector.

Contact
Binisha Varsani
Quote job ref
JN-072026-7062328
Phone number
+442072692177

Job summary

Job function
Property
Subsector
Property / Building Surveyor
Sector
Property
Where
South London
Contract type
Permanent
Consultant name
Binisha Varsani
Consultant phone
+442072692177
Job reference
JN-072026-7062328