Save Job Back to Search Job Description Summary Similar JobsSenior Regional Facilities Manager - Education Portfolio (East London)Leading multi-site FM delivery, compliance & team performanceAbout Our ClientThis opportunity sits within a leading property and asset management organisation operating across the UK, delivering best-in-class facilities management services to a diverse client base. The organisation is known for its strong people culture, high service standards, and commitment to innovation, sustainability, and continuous improvement.The role supports a high-profile education portfolio spanning multiple campuses across East London, including specialist arts and music institutions. These sites are vibrant, fast-paced environments requiring a strong operational presence, proactive leadership, and a focus on delivering an exceptional experience for students, staff, and visitors.Working within a growing national FM structure, the Senior Regional Facilities Manager will play a key leadership role in driving performance across the region, elevating standards, and embedding consistency through improved processes and team development. This position forms part of a wider UK leadership team and contributes to shaping strategy, culture, and service excellence across the portfolio.This is an excellent opportunity for an experienced FM leader who thrives on challenge, is highly self-motivated, and is looking to make a tangible impact through leadership, culture, and operational excellence.Job DescriptionProvide strategic and operational leadership across a portfolio of five campuses in East LondonDirectly manage and lead a team of five Building Managers, ensuring high performance, accountability, and consistency of service deliveryAct as a strong "leader of leaders," developing capability within the Building Manager cohort and addressing performance gaps where requiredDrive a culture of excellence, continuous improvement, and high expectations across the regional teamLead from a distance, maintaining visibility, engagement, and performance oversight across multiple sitesOversee all aspects of facilities management delivery, ensuring best practice across hard and soft servicesEnsure robust compliance with all health & safety, statutory, and regulatory obligations across the portfolioTake ownership of escalations, ensuring issues are addressed effectively, professionally, and in a timely mannerLead contractor management across the region, ensuring strong performance, value for money, and service qualityChallenge underperformance, drive accountability, and ensure contractors meet agreed KPIs and service standardsOversee procurement inputs and support consistent contractor management processes across sitesBuild and maintain strong stakeholder relationships across campus environments, engaging effectively with occupiers, staff, and client representativesAct as a senior point of contact for key stakeholders, driving confidence in FM delivery and service standardsPromote a highly visible and engaging FM presence across campuses, supporting a positive and collaborative environmentDrive improvements in regional performance through enhanced processes, systems, and ways of workingIdentify opportunities to raise standards across the London region, aligning delivery with broader UK FM strategyContribute to the development of national FM initiatives, working alongside senior peers to shape best practicePlay a key role in shaping team culture, fostering collaboration, trust, and high engagement across the regional FM functionSupport organisational growth by bringing new ideas, energy, and innovation into the teamWork closely with senior leadership peers across the UK to ensure consistency and alignment of service deliveryThe Successful ApplicantExperience in a senior Facilities Management role, ideally overseeing multi-site or regional portfoliosProven experience managing and developing high-performing teams, including direct management of Building Managers or similar rolesStrong leadership capability, with confidence to drive performance, manage underperformance, and set clear expectationsDemonstrable experience leading FM delivery within complex, multi-stakeholder environments (education or campus-based environments desirable)Knowledge of health & safety legislation, statutory compliance, and risk management within FMStrong contractor management experience, including performance monitoring, escalation handling, and service improvementExperience managing escalations and critical incidents in a professional and solutions-focused mannerHighly effective stakeholder engagement skills, with the ability to influence and build relationships at all levelsStrong commercial awareness and ability to drive value and performance across servicesSelf-motivated, proactive, and able to operate autonomously across a distributed estateStrong cultural alignment with collaborative, people-focused environmentsRecognised Facilities Management, Property, or Building Services qualification (or equivalent experience)IOSH Managing Safely (essential)NEBOSH (desirable)What's on OfferSalary c. £70kOpportunity to lead a high-profile, multi-site London portfolioStrong career progression within a growing national FM structureCollaborative, people-focused culture with a focus on development and internal progressionEmployee ownership model with profit share opportunitiesComprehensive benefits package including pension and annual leaveContactDoug BichanQuote job refJN-062026-7046651Phone number+442072692407Job summaryJob functionPropertySubsectorProperty / Building SurveyorSectorPropertyLocationCity of LondonContract typePermanentConsultant nameDoug BichanConsultant phone+442072692407Job referenceJN-062026-7046651
