Student Experience Manager

London Temporary View Job Description
We are seeking an ambitious and innovative Student Experience Manager to lead the development and delivery of initiatives that enhance student engagement, satisfaction, employability, and overall experience.
  • Lead initiatives that enhance the student journey
  • Drive strategic change across the organisation

About Our Client

Our client is a leading London-based organisation within the education sector, recognised for its commitment to delivering an outstanding student experience and fostering an inclusive, supportive, and engaging environment.

Job Description

Key Responisbilities:

  • Lead the development and delivery of student experience initiatives and projects.
  • Manage and implement engagement, wellbeing, and student success activities.
  • Analyse student data and feedback to identify trends and improvement opportunities.
  • Develop action plans to enhance student satisfaction and engagement.
  • Build strong relationships with academic and professional services stakeholders.
  • Collaborate with student representatives and relevant committees.
  • Manage student experience programmes, events, and campaigns.



The Successful Applicant

Person Specification:

  • Significant experience in student experience, student engagement, or related roles.
  • Strong stakeholder management and relationship-building skills.
  • Excellent communication and presentation skills.
  • Ability to analyse data and make evidence-based recommendations.
  • Experience managing competing priorities within a fast-paced environment.
  • Experience within higher education or a similar sector.
  • Previous line management experience.
  • Knowledge of student surveys, engagement frameworks, and enhancement activities.

What's on Offer

  • Hybrid and flexible working opportunities.
  • Opportunity to shape and influence the student experience strategy.
  • Exposure to senior stakeholders and strategic decision-making.
  • Inclusive, collaborative, and supportive working environment.
Contact
Daniel Cronin
Quote job ref
JN-072026-7058838
Phone number
+44 207 269 2217

Job summary

Job function
Business Support
Subsector
Public Sector & Not For Profit
Sector
Not For Profit
Location
London
Contract type
Temporary
Consultant name
Daniel Cronin
Consultant phone
+44 207 269 2217
Job reference
JN-072026-7058838