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Temporary Customer Solutions Advisor

Andover Temporary £15 - £18 per hour View Job Description
The Temporary Customer Solutions Advisor will play a vital role in handling client interactions and resolving queries efficiently. This temporary position based in Andover requires a focus on delivering excellent customer service and ensuring client satisfaction.
  • Must be available for an interim role.
  • Must be able to work in the office full time.

About Our Client

The company is a well-established organisation, known for its commitment to providing high-quality products and services. With a supportive work environment, this medium-sized company values operational excellence and customer-centric solutions.

Job Description

  • As the Temporary Customer Solutions Advisor you will:
  • Respond to customer queries via phone, email, and other communication channels in a professional and timely manner.
  • Maintain accurate and up-to-date records of customer interactions and resolutions.
  • Collaborate with internal teams to resolve product or service issues effectively.
  • Provide product information and guidance to customers as needed.
  • Identify and escalate complex issues to the appropriate department for resolution.
  • Ensure compliance with company policies and procedures during all customer interactions.
  • Contribute to improving customer satisfaction and retention through proactive communication.
  • Support the Customer Service department with administrative tasks as required.

The Successful Applicant

A successful Temporary Customer Solutions Advisor should have:

  • Previous experience in a customer service or support role.
  • Strong communication skills, both written and verbal.
  • Proficiency in using customer relationship management (CRM) software.
  • An ability to multitask and prioritise workload effectively in a fast-paced environment.
  • A customer-focused mindset and problem-solving skills.
  • Attention to detail and accuracy in handling customer information.

What's on Offer

  • Competitive hourly pay
  • Temporary position providing flexible start time.
  • Opportunity to gain valuable experience.
  • Supportive and collaborative work environment in Andover.



Contact
Sophie Markham
Quote job ref
JN-072026-7060403
Phone number
+44 238 068 2210

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Andover
Contract type
Temporary
Consultant name
Sophie Markham
Consultant phone
+44 238 068 2210
Job reference
JN-072026-7060403