Temporary Helpdesk Coordinator

Preston Temporary £15 - £17 per hour View Job Description
The Temporary Helpdesk Coordinator will support customer service operations by managing incoming queries and ensuring smooth communication. This temporary role requires a proactive individual skilled at coordinating tasks and providing excellent service in a fast-paced environment
  • Immediate start temporary role
  • Weekly pay

About Our Client

The employer is a medium-sized organisation and they are well-regarded for their commitment to delivering reliable services and maintaining high operational standards.

Job Description

  • Schedule and manage appointments for customer service operations.
  • Communicate with customers to confirm and update bookings.
  • Coordinate with internal teams to ensure timely service delivery.
  • Maintain accurate records of schedules and customer interactions.
  • Respond to scheduling queries and resolve any issues promptly.
  • Optimise scheduling to maximise operational efficiency.
  • Ensure compliance with company policies and industry standards.
  • Provide administrative support to the customer service department as needed.



The Successful Applicant

A successful Temporary Helpdesk Coordinator should have:

  • Previous experience in customer service or helpdesk roles within a professional setting.
  • Strong organisational skills and the ability to manage multiple tasks effectively.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using helpdesk software and Microsoft Office applications.
  • A proactive approach to problem-solving and the ability to work independently.
  • An understanding of the energy & natural resources industry is advantageous but not essential.

What's on Offer

  • 3 month temporary opportunity with the possibility of going perm
  • Weekly pay
  • Free on-site parking
  • Immediate start
Contact
Lee Mcerlean
Quote job ref
JN-052026-7016157
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Energy & Natural Resources
Location
Preston
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-052026-7016157