Save Job Back to Search Job Description Summary Similar JobsInterim web, cms role for a leading university in London3 month positionAbout Our ClientLeading university in London who are hiring an interimJob DescriptionThe client is exploring the possibility of bringing in someone on a temporary basis to provide additional capacity for the digital helpdesk.The work would primarily involve:Responding to day-to-day helpdesk enquiries from staff and website editors.Helping users with general website content queries and using the Contensis CMS.Providing guidance on content updates, publishing processes and general CMS functionality.Investigating and troubleshooting straightforward website and CMS issues.Managing incoming requests, prioritising work and keeping users updated on progress.Escalating more complex technical issues to the Digital team or the external suppliers where necessary.The Successful ApplicantIdeally, someone with:Experience in a digital support, website administration or helpdesk environment.Familiarity with a CMS or other content management platform. Experience with Contensis would be useful, but isn't essential.Good troubleshooting and problem-solving skills.Strong communication skills and the ability to explain things clearly to non-technical users.Good organisational skills and the ability to manage a varied workload.What's on OfferDay rate role3 days on siteASAP startReporting into the Head of Digital2-3 month interim roleContactIsabella CardyQuote job refJN-112026-7139492Phone number+44 7816360915Job summaryJob functionDigitalSubsectorContentSectorNot For ProfitWhereCity of LondonContract typeTemporaryConsultant nameIsabella CardyConsultant phone+44 7816360915Job referenceJN-112026-7139492
