Workplace Support Engineer

England Permanent £33,000 - £45,000 per year View Job Description
The Workplace Support Engineer will play a key role in maintaining and improving technology infrastructure for a financial services organisation. Based in Cardiff, this permanent role offers the opportunity to support end-users and ensure seamless IT operations.
  • Great Career Progression
  • Amazing Company Culture

About Our Client

The employer is a reputable organisation in the financial services industry. They are a medium-sized company with a focus on providing robust technology solutions to support their core operations.

Job Description

  • Provide first and second-line IT support to end-users, ensuring timely resolution of technical issues.
  • Manage and maintain IT hardware, software, and peripheral devices.
  • Assist with system installations, configurations, and upgrades as required.
  • Monitor and maintain the organisation's technology infrastructure to ensure optimal performance.
  • Collaborate with the Technology department to improve processes and implement new solutions.
  • Document IT issues, troubleshooting steps, and solutions for future reference.
  • Provide support for office moves, including setting up IT equipment.
  • Ensure compliance with IT policies and procedures, including data security standards.

The Successful Applicant

A successful Workplace Support Engineer should have:

  • A strong understanding of IT systems, including hardware, software, and networking.
  • Experience providing first and second-line IT support in a professional setting.
  • Proficiency in troubleshooting and resolving technical issues effectively.
  • Familiarity with IT policies, data security, and best practices.
  • An ability to work collaboratively with team members across the Technology department.

What's on Offer

  • Competitive salary range between £35,000 and £45,000 per annum.
  • Comprehensive benefits package (details to be confirmed).
  • Permanent role within a financial services organisation based in Cardiff.
  • Opportunities to develop technical skills and grow within the Technology department.



If you're ready to take the next step in your career as a Workplace Support Engineer, apply today to join this exciting opportunity in Cardiff!

Contact
Harry Cavlan
Quote job ref
JN-032026-6970143
Phone number
+442072691749

Job summary

Job function
Technology
Subsector
IT Support
Sector
Technology & Telecoms
Location
England
Contract type
Permanent
Consultant name
Harry Cavlan
Consultant phone
+442072691749
Job reference
JN-032026-6970143