Save Job Back to Search Job Description Summary Similar JobsGreat Career ProgressionAmazing Company CultureAbout Our ClientThe employer is a reputable organisation in the financial services industry. They are a medium-sized company with a focus on providing robust technology solutions to support their core operations.Job DescriptionProvide first and second-line IT support to end-users, ensuring timely resolution of technical issues.Manage and maintain IT hardware, software, and peripheral devices.Assist with system installations, configurations, and upgrades as required.Monitor and maintain the organisation's technology infrastructure to ensure optimal performance.Collaborate with the Technology department to improve processes and implement new solutions.Document IT issues, troubleshooting steps, and solutions for future reference.Provide support for office moves, including setting up IT equipment.Ensure compliance with IT policies and procedures, including data security standards.The Successful ApplicantA successful Workplace Support Engineer should have:A strong understanding of IT systems, including hardware, software, and networking.Experience providing first and second-line IT support in a professional setting.Proficiency in troubleshooting and resolving technical issues effectively.Familiarity with IT policies, data security, and best practices.An ability to work collaboratively with team members across the Technology department.What's on OfferCompetitive salary range between £35,000 and £45,000 per annum.Comprehensive benefits package (details to be confirmed).Permanent role within a financial services organisation based in Cardiff.Opportunities to develop technical skills and grow within the Technology department.If you're ready to take the next step in your career as a Workplace Support Engineer, apply today to join this exciting opportunity in Cardiff!ContactHarry CavlanQuote job refJN-032026-6970143Phone number+442072691749Job summaryJob functionTechnologySubsectorIT SupportSectorTechnology & TelecomsLocationEnglandContract typePermanentConsultant nameHarry CavlanConsultant phone+442072691749Job referenceJN-032026-6970143