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Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry.
Seeking a Technical Support Team Member in the FMCG industry, located in Camberley. This role involves providing technology support and helping to maintain and improve the IT infrastructure.
Our client is looking for an IT Infrastructure Engineer to join a small team in South Gloucestershire. This post will provide 2nd & 3rd line solutions, be subject matter expert support for technical incidents and problems across the organisations IT network, server, and desktop infrastructure.
Role involves handling initial inquiries and & providing basic troubleshooting & resolving straight forward technical issues. This includes tasks like password resets, software installations, and basic hardware support. You will act as the first point of contact for users seeking IT assistance. Second-line IT support is also required for more advanced technical support beyond the scope of first-line support.
CSL are looking for an energised Junior Billing and Collections Analyst who thrives off numbers and delivering first class service to CSL's customer base.
Duties & Responsibilities:This role will encompass a range of responsibilities including but not limited to:* Design, build, configure, install, test and managed a high availability and fault tolerant network andinfrastructure for the WAN, LAN, SAN, VPN networks.* Supporting and inputting to infrastructure as code deployments in the cloud, working alongside DevOpsengineers.
Reporting to the Maintenance Manager, Multi skilled Engineers handle preventive and general maintenance tasks promptly, adhering to manufacturer guidelines. They maintain updated records. Responsible for unscheduled and emergency maintenance, they conduct fault finding and repairs safely and swiftly. They perform root cause analysis, communicate immediate and long-term solutions to prevent recurrence, and provide accurate shift log reports.
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