- West LondonPermanent£32,000 - £33,000
Lead the 1st line service desk team in providing a high quality, professional, effective and customer focused service. Manage requests to the Service Desk via telephone/e-mail to ensure courteous, timely and effective resolution of issues. Perform hands-on fixes at the desktop level, installing and upgrading software/hardware, implementing file backups.
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Service Desk Team Lead, Progression, Management
Autonomy, IT support
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